InkShot.com is trading name of the independent, creative squadron responsible for creating International Aces - First World War Series.
For all correspondence, please contact us via email Ace@InkShot.com, or you are welcome to write to us at 25 New Road, Richmond, TW10 7HZ, United Kingdom.
TERMS & CONDITIONS
1. COPYRIGHT & TRADEMARKS:
Copyright © 2009-2015 InkShot.com, publisher and creative .
All rights reserved. No part of any Inkshot.com book, trademark or merchandise may be reproduced or transmitted without the express permission of the publisher.
'InkShot.com' ® and the 'International Aces' ® logo are formally registered trademarks.
2. INTELLECTUAL PROPERTY: InkShot.com has copyright on all their creative material including graphic novels and merchandising. InkShot.com respects the intellectual property of others. Many of our stories are based on historical personalities and events. If you wish to use of any InkShot.com property or, if you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please contact us on Ace@InkShot.com
3. AVAILABILITY & DELIVERY: We are dependent on third party delivery services such as Royal Mail etc, but our goal is to dispatch all 'in-stock' items within 72 hours of receiving payment. If not dispatched within this time, we will advise you by email. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal right to have goods sent or services provided within a reasonable time or to receive a refund if goods or services ordered cannot be supplied within a reasonable time owing to a cause beyond our reasonable control.
4. PRICING: All prices are in British Pounds (GBP) and include legally applicable VAT. Delivery charges are indicated separately.
5. CUSTOMS & IMPORT: If you are ordering products from outside of the EU you may be subject to import duties and taxes, which are levied once the package reaches your destination country. Settling any additional charges for customs clearance is your responsibility. We have no control over these charges. Please contact your local customs office for further information.
6. RETURNS & REFUNDS: If you receive a damaged item, please contact us within 7 days. We will accept returns and arrange replacements or refunds, in exceptional circumstances, which we will agree with you in writing via email. Please contact us at Ace@InkShot.com
7. DATA PRIVACY & SECURITY: We respect and are committed to your data privacy. We do not collect or process your personal data, such as Name, Delivery Address, Email Address except when voluntarily provided by you to receive InkShot.com products and services. We do not share your personal information with third parties. Your Bank Details are only processed via Secure Payment Gateway and are never stored by InkShot.com.
8. SATISFACTION & FEEDBACK: We are very proud of the quality of our work and hope you enjoy it too. If you have any concerns or helpful feedback please let us know at Ace@InkShot.com
9. CHARITY: We aim to be a profit-making organisation! However, wherever we can, we are co-operating with charities and will donate a proportion of our net profit to good causes.
10. THANK YOU! We are a very small, independent company trying to 'do things differently', so your encouragement and support is very much appreciated!